Yes, we review each enquiry as we receive them and assess the best way to progress.  We aim to support and advise you and agree on a plan of action in moving forward to find a solution to your dispute. This may include writing to the person/organisation on your behalf and/or sourcing you the relevant legal support and/or advice.

Many issues brought to us by members have been related to contracts - or more specifically the ABSENCE of contracts. Without a written agreement it is very difficult to find solutions - which is why we are actively campaigning for the use of contracts to become normal practice.

Email [email protected], please note all enquiries will be dealt with in strictest confidence.